Website: www.centralheating.com
Last updated: 12 October 2026
Welcome to CentralHeating.com.
These Terms & Conditions govern your access to and use of our website, www.centralheating.com, including any information, features and services made available through it.
In these terms, “we”, “us” and “our” refer to the organisation operating CentralHeating.com. “You” and “your” refer to any individual or organisation accessing or using our website.
By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with them, you should discontinue using the website.
Please read these terms carefully alongside our Privacy Policy and Cookie Policy.
CentralHeating.com is operated by:
Legal business name: [Insert full registered business name]
Trading name: CentralHeating.com
Registered address: [Insert registered business address]
Company registration number: [Insert number, if applicable]
Email: [Insert contact email]
Telephone: [Insert contact telephone number]
References to CentralHeating.com in these terms mean the legal entity identified above.
Our website provides information relating to central heating, heating systems, boilers, energy efficiency and associated products or services.
Depending on the features available, the website may allow visitors to:
The availability of specific features or services may change from time to time.
Unless expressly stated otherwise, information provided on the website is for general informational purposes and does not itself constitute a binding offer to supply goods or carry out services.
You may use our website only for lawful purposes and in accordance with these terms.
You agree not to:
We reserve the right to restrict or suspend access where we reasonably believe that these terms have been breached or that action is necessary to protect our website, users or business.
We aim to ensure that information on our website is accurate, current and useful. However, heating technology, energy prices, regulations, product specifications and industry guidance can change.
We do not guarantee that all information will always be complete, accurate, current or suitable for every individual situation.
Information published on the website should not be treated as a substitute for a professional assessment of your property, heating system or specific requirements.
You should seek advice from a suitably qualified professional before making significant decisions about the installation, repair, replacement or modification of heating equipment.
Where information relates to a particular product, manufacturer, installer or third-party service, the relevant provider’s specifications and terms may also apply.
Nothing in these terms excludes or limits any legal rights you may have in relation to inaccurate information, misrepresentation or other matters where liability cannot lawfully be excluded.
Where our website allows you to submit an enquiry or request a quotation, you agree to provide information that is accurate and complete to the best of your knowledge.
Submitting an enquiry does not, by itself, create a contract for the supply of goods or services.
Any quotation, estimate, price indication or service proposal will be subject to its stated terms, validity period and any applicable conditions.
Unless expressly stated otherwise, information displayed on the website does not constitute a guaranteed price or a commitment to provide a particular service.
A binding contract for heating work or the supply of products will arise only when the relevant parties have agreed to the applicable contractual terms.
Before accepting a quotation or arranging work, you should confirm the scope of work, price, payment arrangements, materials, timescales, warranties and any applicable cancellation rights directly with the relevant supplier or contractor.
Our website may provide information about, refer users to, or facilitate contact with independent heating engineers, installers, suppliers and other third-party service providers.
Where a third party provides a product or service, that provider may be responsible for the work, contractual arrangements, pricing, qualifications, insurance, warranties and aftercare associated with its offering.
Unless expressly stated otherwise in a separate agreement, CentralHeating.com does not itself carry out heating installation, maintenance, repair or other trade work merely because such services are described or advertised on our website.
Where we introduce you to a third-party provider, we do not automatically become a party to any contract between you and that provider.
You should independently verify the provider’s identity, relevant qualifications, insurance, registration status where applicable, references and contractual terms before instructing them.
Any estimates, availability information, guarantees or representations made by an independent provider should be confirmed directly with that provider.
Nothing in this section excludes or limits liability for any service that we ourselves provide, any representation for which we are legally responsible, or any other liability that cannot lawfully be excluded.
Any prices, product descriptions or service information displayed on our website are provided for general guidance unless expressly identified as a binding offer.
Prices may vary according to the property, existing heating system, equipment required, labour, location and the nature of the work.
We reserve the right to correct errors, update information and amend website content where necessary.
We do not guarantee that a particular product, service, installer or appointment will be available at any given time.
Where a third party supplies products or services, its own pricing, availability and contractual terms will apply.
Unless otherwise stated, the website and its content, including text, graphics, branding, logos, photographs, page layouts and other materials, are owned by us or used under licence.
These materials are protected by applicable intellectual property laws.
You may access and view the website for your personal, non-commercial use.
You must not, without our prior written permission or another lawful basis:
Nothing in these terms restricts uses permitted by applicable copyright law.
All third-party names, trademarks and logos remain the property of their respective owners.
If you submit information, feedback, reviews, photographs or other materials through our website, you are responsible for ensuring that you have the right to provide them.
You must not submit content that is unlawful, defamatory, misleading, abusive, infringing or otherwise inappropriate.
You must not submit confidential information belonging to another person without proper authority.
Where you provide feedback or suggestions, we may use them to improve our website and services, subject to applicable law and any separate agreement.
We will handle personal information included in your submissions in accordance with our Privacy Policy.
Nothing in this section transfers ownership of your intellectual property to us unless you expressly agree otherwise.
We aim to keep our website available and operating effectively. However, we do not guarantee uninterrupted access or that the website will always be free from errors, defects or security vulnerabilities.
Access may occasionally be suspended, restricted or interrupted for maintenance, updates, security reasons or circumstances beyond our reasonable control.
You are responsible for using appropriate security measures on your own devices and systems when accessing the website.
We will take reasonable steps to maintain website security but cannot guarantee that the website or information transmitted over the internet will always be secure.
Our website may contain links to third-party websites, services or resources.
These links are provided for convenience or informational purposes. We do not necessarily endorse or control the content, products, services or privacy practices of external websites.
We are not responsible for the availability, accuracy or content of third-party websites, except where applicable law provides otherwise.
Accessing an external website is at your own discretion, and you should review its terms and privacy policy before using its services.
Nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited under the laws of the United Kingdom.
Subject to that restriction, and to the extent permitted by law, we will not be responsible for losses arising from:
We do not exclude or limit liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Where you use our website as a consumer, nothing in these terms affects your statutory rights.
If we provide services directly to you under a separate contract, the liability provisions of that contract will also apply, subject to applicable law.
To the extent permitted by law, you may be responsible for losses and reasonable costs we incur as a direct result of your unlawful use of the website, deliberate misuse of our systems or material breach of these terms.
Nothing in this section requires you to compensate us for losses caused by our own negligence, breach of contract or other conduct for which we are legally responsible.
Your use of our website is also subject to our Privacy Policy and Cookie Policy.
Our Privacy Policy explains how we collect, use, store and share personal information.
Our Cookie Policy explains how cookies and similar technologies may be used and how you can manage your preferences.
You can access these policies through the relevant links on our website.
We may update these Terms & Conditions from time to time to reflect changes to our website, business operations, services or legal obligations.
The updated version will be published on this page with a revised “Last updated” date.
Your continued use of the website after updated terms have been published will be subject to those terms insofar as they apply to your subsequent use of the website.
Where a change requires specific notice or agreement under applicable law, we will take the necessary steps.
We may suspend or restrict access to our website where reasonably necessary for security, maintenance, legal compliance or the prevention of misuse.
Where appropriate and practicable, we will take reasonable steps to minimise disruption.
Suspending access to the website does not affect any rights or obligations that have already arisen under a separate contract.
If any provision of these terms is found to be unlawful, invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Our failure or delay in exercising a right under these terms does not amount to a waiver of that right.
These terms do not create a partnership, joint venture, agency or employment relationship between you and us.
No person who is not a party to these terms has a right to enforce them under the Contracts (Rights of Third Parties) Act 1999, except where expressly stated or required by law.
These Terms & Conditions are governed by the laws of Scotland where applicable, subject to any mandatory consumer protections and jurisdictional rules that apply to you.
If you are a consumer resident in another part of the United Kingdom, you may benefit from mandatory protections under the laws of the part of the UK in which you reside. Nothing in these terms is intended to deprive you of protections that cannot lawfully be excluded.
Any dispute will be dealt with by the courts having jurisdiction under the applicable legal rules.
If you have questions about these Terms & Conditions, please contact us:
CentralHeating.com
Website: https://www.centralheating.com
Email: [Insert contact email]
Telephone: [Insert contact telephone number]
Business address: [Insert registered or business address]
We will endeavour to respond to your enquiry as soon as reasonably practicable.
